Who is responsible
Semper Technologies Limited (RC 9571901), 5, Edwin Amadi Street, One Day, Enugu, Nigeria runs Church Wide Web and is responsible for the personal data described here. For the visitors of a church’s website, the church decides how their data is used, and we process it on the church’s behalf: see Data protection.
What we collect
Account details: your name, email address, password (stored only as a secure hash, never in readable form) and your role in each website.
Your church’s content: everything you add to your websites, mailboxes and dashboard.
Payments: what you bought, when and for how much. Card details are entered with our payment provider; we never see or store them.
Domains: the owner contact details a registry requires when you buy or move a domain.
Messages to us: what you send through our contact and report forms, support tickets and Ideas & paid work.
Technical information: the pages requested, the browser used and a scrambled (hashed) form of the IP address, used to keep the service secure and working. We don’t keep raw IP addresses in our records.
Why we use it
To provide the service you signed up for (our contract with you), to keep it secure and stop abuse (our legitimate interest), to take payment and keep financial records (a legal obligation), and to answer you when you write to us.
We send emails about your account, such as sign-in codes, renewals and messages from your website. We don’t send marketing email without your agreement, and we never sell personal data.
Where data is kept
Our providers operate worldwide, so data may be processed outside your country, including outside Nigeria. Where the law requires it we rely on appropriate safeguards, such as contractual protections, for these transfers.
How long we keep it
Account and website data is kept while your account is open. When a website is closed it is deleted 90 days later (30 days online, then 60 days offline). Payment records are kept as long as tax and accounting law requires. Messages to us are kept as long as needed to deal with them and any follow-up.
Your rights
You can ask to see, correct, download or delete your personal data, to object to or limit how we use it, and to withdraw any consent you gave. Much of this you can do yourself in the dashboard; otherwise write to support@churchwideweb.com. We answer within the time the law sets.
If you are unhappy with how we handle your data, please tell us first. You can also complain to the Nigeria Data Protection Commission or the data protection authority where you live.
Children
Accounts are for adults acting for a church. Churches must take particular care with photographs and details of children on their websites: see our acceptable use policy.
Changes
We will update this page when our practices change, and email account owners about significant changes.